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Telehealth Best Practices: Jennifer Aguglia Of Ashley Addiction Treatment On 5 Things You Need To Know To Best Care For Your Patients When They Are Not Physically In Front Of You
An Interview With Jake Frankel

Safety comes first. Make sure that you are familiar with the location of your patient during your session. You should also know the numbers for their local EMS, Department of Social Services and any other resources they may require.
One of the consequences of the pandemic is the dramatic growth of Telehealth and Telemedicine. But how can doctors and providers best care for their patients when they are not physically in front of them? What do doctors wish patients knew in order to make sure they are getting the best results even though they are not actually in the office? How can Telehealth approximate and even improve upon the healthcare that traditional doctors’ visits can provide?
In this interview series, called “Telehealth Best Practices; How To Best Care For Your Patients When They Are Not Physically In Front Of You” we are talking to successful Doctors, Dentists, Psychotherapists, Counselors, and other medical and wellness professionals who share lessons and stories from their experience about the best practices in Telehealth. As a part of this series, I had the pleasure of interviewing Jennifer Aguglia, LCSW-C, Vice President of Clinical Services at Ashley Addiction Treatment.
Jennifer Aguglia oversees the development and operation of every outpatient location and service at Ashley Addiction Treatment, a premier nonprofit for treatment and recovery support services for people with substance use disorders (SUD) and those who love them. When the pandemic hit, she was instrumental in launching Ashley’s first-ever telehealth program to ensure there was no lapse in patient care and continues to oversee it today. With her guidance, Ashley’s telehealth program has proved to be a great success. Since its implementation, Ashley has seen an increase in the number of patients seeking care as well as an increase in attendance within its outpatient services…